How your information is handled

01About this policy

Learn Tamil is a Tamil reading and writing course, published by the Tamil Scholar Initiative as part of Coucal Global. This policy explains what we collect when you use the app at learn-tamil.base44.app, why we collect it, and who it is shared with.

It applies to the Learn Tamil website, the lessons, the reading practice, the leaderboard and any message you send us through the app. It does not cover other websites or services you reach through links.

02Information we collect

We collect only what the course needs to work.

• Account details: your name, your email address and a password. Passwords are stored only in hashed form by our authentication provider, never in plain text. If you sign in with Google, we receive your name and email address from Google instead.
• Learning records: the lessons you have completed, experience points, current and longest streak, the date of your last practice, time spent inside lessons, badges earned and how many lessons you have started.
• Pronunciation audio requests: when a letter or word is spoken for the first time, the Tamil text is sent to a speech-generation service and the resulting audio file is stored so it can be replayed for other learners without generating it again. No voice recording is taken from you.
• Messages you send us: the name, email address and text you enter on our Contact page.
• Technical information: the sign-in session stored in your browser, and standard server information such as your IP address, browser type and the pages requested, kept in platform logs for security and reliability.
• Progress is not collected from children we know to be under 13, as described below.

03How we use your information

• To create and secure your account, verify your email address and let you sign back in.
• To save your place on the learning path, show your progress, streaks and badges, and rank learners by experience on the leaderboard.
• To speak Tamil letters and words aloud in the lessons using generated audio.
• To reply to messages you send us and to provide support.
• To keep the service working and safe: diagnosing faults, preventing abuse such as automated score inflation, and protecting against unauthorised access.
• To meet legal obligations that apply to us.

04Why we are allowed to process it

Where data-protection law requires a legal basis, we rely on the following: processing needed to provide the course you asked for under our Terms of Service; our legitimate interest in keeping the service secure, reliable and free of abuse; your consent where we ask for it; and compliance with legal obligations.

05Who we share it with

We do not sell your personal information, and we do not use it for advertising or share it with advertising networks. We share it only with the following categories of recipients, and only as far as needed to run the app:

• Our hosting and app platform provider, Base44, which stores the app's database, runs authentication, generates the pronunciation audio and delivers account emails such as verification codes and password resets on our behalf.
• Google, only if you choose to sign in with a Google account, so that your identity can be confirmed.
• Our email delivery service, which sends transactional messages such as email verification, password reset and replies to your own requests.
• Other learners, in a limited way: if you appear on the experience leaderboard, they see a shortened form of your name with your experience points and streak. Your email address, lesson history and other details are never shown to them.
• Authorities, if we are required by law to disclose information, or where necessary to protect the rights and safety of users or the public.
• A successor organisation, if the initiative is merged, transferred or reorganised, in which case this policy continues to apply to your information.

06Cookies and local storage

We use the storage needed to keep you signed in and to remember interface preferences such as light or dark appearance. We do not set advertising cookies, and we do not run third-party advertising trackers or sell audience data. Clearing your browser storage signs you out and resets your preferences.

07How long we keep it

• Account and learning records are kept while your account exists, because they are what makes your progress continuous.
• Messages you send us are kept for as long as needed to handle your request and for a reasonable period afterwards for reference.
• Server logs are kept by our platform provider for a limited period for security and troubleshooting.
• When you delete your account, your learning record is removed with it, as described below.

08Your choices and rights

You can ask us to give you a copy of your information, correct it, or delete it. You can also object to certain processing or ask us to restrict it. Where we rely on consent, you may withdraw it at any time without affecting processing that already happened.

To make a request, use the Contact page and write from the email address linked to your account so we can confirm it is yours. If you are not satisfied with our answer, you may complain to your local data-protection authority.

09Deleting your account

You can delete your account yourself from the Profile page in the app. Deleting it removes your learning record (completed lessons, experience, streak, time spent and badges) and your account, after which you are signed out and the data cannot be recovered. Some records may remain briefly in backups before they are overwritten.

10Children's privacy

Learn Tamil is a general learning tool intended for learners aged 13 and over. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe a child under 13 has created an account, write to us and we will delete it.

11Keeping your information safe

The app is served over HTTPS, and access to learning records is enforced by the platform's rules: you see your own progress, while the public leaderboard exposes only a shortened name, experience and streak. No system is perfectly secure, so please use a strong, unique password and keep it to yourself.

12Where your information is processed

Our platform provider runs on infrastructure in several countries, so your information may be processed outside the country you live in. Where it is transferred, we rely on the safeguards our provider maintains for international transfers, including standard contractual clauses where required.

13Changes to this policy

If the way we handle information changes, we will update this page and change the date shown at the top. Significant changes will be announced in the app before they take effect.